Use the Lightning Design System Icons in your Lucid Chart Diagrams
Give yourself full use of the Salesforce Lightning Design System icons inside of Lucid Chart!
Category: Architecture
Data modeling, data quality, security, sharing, metadata, governance, architectural decision-making
Things People Ask Me: Cloning in Reverse Order
Helping a friend with a cool Flow requirement to clone some records in reverse order.
How I document everything with Confluence a.k.a. How I nerd out with documentation
I show you some of the awesome Confluence macros that bring your documentation to life.
How Tableau CRM prevents me from creating all those fields people request all the time
Listen to me rant about all the field requests I get and how I like to derive the fields in Tableau CRM instead of actually creating a custom field.
Omni-Channel Analysis in Tableau CRM: the data model
Create a data model and 3 datasets in Tableau CRM to start analyzing Omni-Channel data
The Hiccups, Headaches and Eventual Relief of Chat Routing
Watch as I over commit to a solution, bang my head against a wall, have a stress induced nightmare and then deliver what I promised. Bring popcorn.
We’re Saving Trees by Going Digital
Since it is Earth Day this felt right to blog about today. At Altium, we use DocuSign for many things: renewals,Continue Reading
Customer 360 Without Customer 360
The idea of a Customer 360 launched at Dreamforce a couple of years ago and we heard more about itContinue Reading
Solved: New Post Notifications to Case Owners and Customers from a Support Community
Wow, it’s been a REALLY long time since I’ve posted on the blog! What a year 2020 was, and whatContinue Reading
DF19: Build Your First Flow With Our Top 5 Tips!
Thanks for coming to our session! We know that you’ll be a #flownatic in no time! Here are our favoriteContinue Reading
