Extending Your Chat Reporting With Tableau CRM and Chat Transcript Events
Extract more awesome data points from your Chats with Transcript Events and visualize them in Tableau CRM.
Tag: Omni Channel
Tableau CRM Service Cloud Dashboards: Start with an App Template
Don’t recreate the wheel… start with a templated app!
Omni-Channel Analysis in Tableau CRM: the data model
Create a data model and 3 datasets in Tableau CRM to start analyzing Omni-Channel data
Force For Fun 