by Kristi Brown June 29, 2022 Number of comments0 Consulting Flow General Giving Back Things People Ask Me: Cloning in Reverse Order Helping a friend with a cool Flow requirement to clone some records in reverse order.
by Kristi Brown July 26, 2021 8 Service Cloud Pre-Chat Context: It’s all about the flow Use Flow to make your chats smarter and more personalized.
by Kristi Brown July 23, 2021 5 Service Cloud The Hiccups, Headaches and Eventual Relief of Chat Routing Watch as I over commit to a solution, bang my head against a wall, have a stress induced nightmare and then deliver what I promised. Bring popcorn.