Are You Smarter Than an Einstein Bot?
Follow along to build an Einstein Bot that tests your knowledge.
Tag: Einstein Bots
Extending Your Chat Reporting With Tableau CRM and Chat Transcript Events
Extract more awesome data points from your Chats with Transcript Events and visualize them in Tableau CRM.
Before you put the Einstein in your Einstein Bot
Before you put the Einstein in your Einstein Bot, use Intents to make your bot smarter.
Pre-Chat Context: It’s all about the flow
Use Flow to make your chats smarter and more personalized.
The Hiccups, Headaches and Eventual Relief of Chat Routing
Watch as I over commit to a solution, bang my head against a wall, have a stress induced nightmare and then deliver what I promised. Bring popcorn.
Force For Fun 