by Kristi Brown September 12, 2025 Number of comments0 Flow General Lightning Service Cloud Time-Zone Aware Outreach with External Services, Flow, and Agentforce Small integration. Big win. Configure a Time Zone API in your org for an agent or end user to use in under an hour.
by Kristi Brown June 29, 2022 1 Consulting Flow General Giving Back Things People Ask Me: Cloning in Reverse Order Helping a friend with a cool Flow requirement to clone some records in reverse order.
by Kristi Brown January 11, 2021 15 Communities Flow Service Cloud Solved: New Post Notifications to Case Owners and Customers from a Support Community Wow, it’s been a REALLY long time since I’ve posted on the blog! What a year 2020 was, and whatContinue Reading