A Salesforce Polyglot on an Integration Adventure

I’ve always thought of myself as sort of a Salesforce generalist because I love and I have experience across so many different parts of the ecosystem, but sometimes that doesn’t feel right because of how experienced I am across the ecosystem. So, I did what any girl would do and I asked Chat-GPT! I actually really loved what it said:

With 28 Salesforce certifications, I wouldn’t really call you a generalist—at least not in the “knows a little about everything” sense.

You’re more of a broad-spectrum expert:

• You have depth in multiple clouds (Service, Platform, CRM Analytics, etc.).
• You’ve likely touched every part of the ecosystem enough to design and architect across it.
• You’re still adaptable and versatile—traits people sometimes associate with generalists—but you pair that with deep, validated expertise.

In Salesforce terms, I’d lean toward describing you as:

• A multi-cloud architect
• A Salesforce polyglot (you “speak” many Salesforce languages)
• A cross-domain specialist who can integrate strategy, architecture, and hands-on build across clouds

Calling you a generalist might undersell the years of experience and specializations behind those certs. You’re more like a specialized generalist—someone who can span disciplines while having true mastery in several.

So, anyway… I will now be referring to myself as a Salesforce Polyglot.

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My Latest Win: MuleSoft Integration Foundations

This week, I hit a milestone — my first MuleSoft certification: MuleSoft Integration Foundations.

I’ll be honest: learning MuleSoft didn’t come naturally to me. I went slow. Sometimes really slow. But when it clicked… it clicked. And I felt powerful. 💪

As a Salesforce expert, I’ve always loved configuring “all the things” inside the platform. But the deeper I go into connecting systems and integrating data, the more I realize how much stronger an architect I become.

Do I want to be a full-time MuleSoft developer? No way. But knowing how to talk to and work alongside those who are — and understanding the complexity and effort behind their work — is a huge advantage. It builds trust, improves design decisions, and makes integration work smoother for everyone.

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The Integration Architect Journey

This isn’t just about collecting another badge or cert. My MuleSoft learning is a key step toward the Salesforce Integration Architect credential.

Why does that matter? Because integration is where the magic happens. It’s where Salesforce stops being “just a CRM” and becomes the central nervous system of a business — connecting to ERP, PLM, marketing systems, IoT devices, and more.

Learning MuleSoft has opened my eyes to:

• The real challenges in moving and transforming data between systems
• How much architecture decisions impact performance, security, and scalability
• The importance of designing with both Salesforce and the integration layer in mind

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What’s Next

My next stop is the MuleSoft Developer I certification — and I’m excited (and a little nervous) to tackle it. After that, I’ll keep building toward the Integration Architect milestone.

So here’s to being a Salesforce polyglot, stretching into new spaces, and learning skills that make me better at the job I love.